Aaron Wolfe [00:00:00]:
If I was an hour late to a meeting, that was normal. As we move along in life and we realize how unprofessional it is, we get better. We're going to make the commitment. We're expecting them to make it onto the meeting on time or to be there on time. We as the professionals should at least be able to start doing that. You know, it's just like eating a dinner. You know, the first thing we got to do is, you know, we eat with our eyes. If the food doesn't look good, we're not going to ever really eat it.
Aaron Wolfe [00:00:26]:
We need to be able to show them. What do we do? Put your best foot forward, you know, show, showcase those better projects. Without good photography, you're never going to win anything. There's just a lot of little things that you got to do well to get good photos. But in the end, that's what people look at and that's what you're selling.
00:47 - Meet Aaron Wolfe & Wickenburg Landscape
Jack Jostes [00:00:47]:
Hey, everyone. Welcome back to The Landscaper's Guide. Today I'm excited to interview one of my clients from Ramblin Jackson, Aaron Wolfe from Wickenburg Landscape. Aaron, welcome to the show. Tell us a little bit about yourself and your landscape company.
Aaron Wolfe [00:01:02]:
Thanks, Jack. Wickenburg Landscapes has been around for almost 44 years. My parents started the company. I've been working in the company now almost 34 years full time. And nice thing is, is all three of our kids work in the company as well, so that makes it a lot of fun. This year we'll do a little bit more than 4 million with 38 employees, pretty much split across 65% install, 35% maintenance, and just really enjoy the industry. I've been certified Paver instructor for 14 years. I do a lot of stuff in the industry to help out.
Aaron Wolfe [00:01:41]:
And I like to think of myself more of the industry advocate instead of just kind of someone just landscaping.
Jack Jostes [00:01:49]:
I love that you're an industry advocate and, you know, that's one of the reasons I host this show, is to interview people like you to share what's working. And Wickenburg is located in Wickenburg, Arizona. And for people listening, I promise that we have tips today that are going to be relevant even if you're way up north and you do snow. We were just talking before we pressed record that some of the people I interview, they do snow. And it's. And it's not as relevant to what you do down in Arizona. And I know that the things we're going to talk about today apply to everyone's business. And I Think even outside of the landscape industry.
02:27 - Client for Life: Finding Hell Yes Clients
Jack Jostes [00:02:27]:
One of the things I wanted to hear about, Aaron, is your Client for Life program. Tell us about the Client for Life program, and how do you treat your customers?
Aaron Wolfe [00:02:38]:
We've always kind of gone the extra mile on the client side. We've. My dad used to teach me since I was really young, if you just have a customer and you don't have a relationship with them, if there's a problem, you may never know it. They may just go find somebody else if they get frustrated or upset. But if you can build a relationship with them, not necessarily friends like, you know, going out to dinner or doing different stuff, but just kind of have a friendly relationship, when there's a problem, they want to let you know. They want to give you the opportunity to fix it, to work on it. And that's really where we've just kind of excelled and taken that to the next level. I think with you guys coming in, you guys really kind of formalized it.
Aaron Wolfe [00:03:22]:
We had a lot of different processes and things that we've did or done over the years, and you guys have really just kind of crystallized it and made us really think, all in one point and just a continuous plan of how to deal with a customer for life.
Jack Jostes [00:03:39]:
Well, I think you're really onto something there, and you had the bones of it already. Part of it was how you were raised and hearing your dad talk to customers. And that's a lot. I mean, things I learned from my mom about how to talk on the phone. One of our core values is be human and pick up the damn phone. My mom was a real estate agent, and she would literally stand up and talk to people and smile while she was on the phone. And one time I'm like, mom, why are you smiling? And, like, laughing? And she told me that she brings energy to the call and that she's thinking about the person she's talking to. She brought that energy to the phone call that contributed to that relationship.
Jack Jostes [00:04:24]:
And then 30 years later, when I'm running Ramblin Jackson, that that made its way into our. One of our core values. So that's what we. We try to do, Aaron, is work with people to figure out what are you already doing really well, and then how do we communicate that on the website and build it into a process? But you already had it in you, is my point.
Aaron Wolfe [00:04:46]:
Well, the funny thing is that a lot of times I get. You know, one of the questions I get a lot of times is I'll spend probably half or three quarters of my conversations, my initial conversations with people talking about food, which I'm passionate about, travel, which I'm passionate about. And I just want to see if we're a good fit to work with each other. If we genuinely like each other, we're going to be a good fit in whatever landscaping we're going to do. But some people, we're fortunate. We have the ability to pick and choose who we want to work for and we have the ability to turn down a lot of people that we don't think are a good fit. And you guys have really helped us kind of even narrow that down even more before we even talk to people. So I think your processes took what we've already been doing and really slimmed, slimmed them down.
Aaron Wolfe [00:05:40]:
Just for example, yesterday, you know, I had a 30 minute meeting and two one hour meetings. I was within one minute early of each one of those meetings, starting them with just like what Robert says, all right, I got you down for an hour. Is that what you have us down for? Yep. And we're halfway through the job looking at it. And I'm like, all right, we're halfway through our time. Are we halfway through what you wanted me to look at? Oh, no, let's hurry up. And I was able to finish all three meetings within one minute of the closing time. So I think that's really important because at the end of the day, I realized I've got about an extra hour to an hour and a half today.
Aaron Wolfe [00:06:19]:
I wouldn't have had before. You kind of really got us. And Robert's been honing down on these principles that you guys are teaching us through the website.
06:28 - Punctuality Builds Trust & Saves Time
Jack Jostes [00:06:28]:
So you've gotten an hour a day of your life back.
Aaron Wolfe [00:06:32]:
Yeah, on days when I have all these extra, I take three or four appointments now, which I probably would have only taken one or two before. And it's given us more time back to do other things.
Jack Jostes [00:06:45]:
I love hearing that. You know, I have to admit that my wife helped me become very punctual and that there was a period where I was very late, routinely late for things. And it was extremely unprofessional. And I was late. I think I was late for a date or something with her. And she was like, look, I think this could, I think this could really grow into something. And I believe in you and your business and you can't be late like this. It's a deal breaker for me.
Jack Jostes [00:07:17]:
And I was like, wow, that's legit. You're right. And then when I had kids, that was when I became like ruthlessly punctual because what I used to be able to spend 80 hours a week doing was just not physically humanly possible anymore. And so I needed to get to 60 and eventually 50 or 40. And becoming punctual in sales helps you get that time back for other things in your business. And that verbal agreement around. Hey, and we kind of checked in on this partly. I just wanted to know how much time do you have with me today, Aaron? So we got clear on that.
Jack Jostes [00:07:53]:
So that way, when we're butting up to, then I'm not going to drag you over that, and that creates a bad experience for you. So I think it's partly it just helps. Helps people feel respected. And then also it helps you as the professional, get what you need out of the meeting quickly and check in. I love that you're checking in halfway. Hey, are we on track to finish? That's a really good addition to some of the things we're doing here and what we try and get our clients to do.
Aaron Wolfe [00:08:23]:
Yeah, I think that's really good. And also, you guys have gotten us. I mean, because I was definitely in your boat years ago. I'm not perfect by any means, but, I mean, if I was an hour late to a meeting, that was normal. It was. I mean, I can remember 10, 20 years ago, I'd never show up to anything on time. And then it's just as we move along in life and we realize how unprofessional it is, we get better. And, you know, over the last year or so, I thought I was doing pretty good because at least I got to the point if I was going to be late, I would call or text them and say, hey, I'm going to be late.
Aaron Wolfe [00:09:00]:
Is that okay? And for a long time I thought that was still okay to do, but I. In real life, it's not. We just need to, you know, if we're going to make the commitment, we're expecting them to make it onto the meeting on time or to be there on time. We as the professionals should at least be able to start doing that. So especially this summer, you know, in the office and stuff, and with Spencer, especially working now with Robert and Chris, you guys have just really taught us the importance of doing the right things and then also setting the stage. If we can show up on time, it builds confidence with the customer. So then when we tell them we're going to have a bid to them in three days, they, wow, maybe. I believe that.
Aaron Wolfe [00:09:44]:
And it kind of goes from there.
Jack Jostes [00:09:46]:
I love it. Aaron, these are what I call the business basics of doing what you say you're going to do. And I when in marketing, when we say we're going to do something and this is the process, and then in a meeting we say, hey, here's what we're going to do, here's how it's going to go, that builds trust really fast. So a lot of guys will say, oh, landscaping is all about trust. Well, a lot of the things that most landscapers do really ruins trust. Showing up late saying you're going to get a proposal to somebody in two days and then you don't and that that creates then the reason why a customer might go and get two or three other bids. And if one of them is Aaron Wolfe, who shows up on time and gets the proposal in on time, even if Aaron Wolfe is more expensive, if I've had two or three other people kind of blow me off. Especially if, like most homeowners, you've hired somebody to do something at your house and it went south, I'll pick the expensive punctual contractor any day.
Jack Jostes [00:10:50]:
Somebody who communicates and is punctual. Like you're hired.
Aaron Wolfe [00:10:54]:
Absolutely.
10:56 - Elevate Your Brand with Great Photography
Jack Jostes [00:10:56]:
And that has a lot to do with SEO. So sometimes, you know, people I want to, I want to transition into photography. People hire us and one of the things that we do for people is SEO and we do build websites and we do help you with your branding and your sales process and things. But if the experience the customer has is unprofessional, all of that stuff goes out the window.
Aaron Wolfe [00:11:21]:
Absolutely. When you know, just like eating a dinner, you know, the first thing we got to do is, you know, we eat with our eyes. If the food doesn't look good, we're not going to ever really eat it. If it's just slop on a plate and you go to a restaurant and they're going to say, hey, it's $40, it tastes really good, but it looks really bad, you're not going to want to eat it. And we're presenting things to customers. We need to be able to show them. What do we do? Put your best foot forward. You know, show, showcase those better projects.
Aaron Wolfe [00:11:51]:
But also just don't show outdated stuff. You got to take pictures on a regular basis. You have to continue to do them. You just can't just leave stuff out there that are 10, 15 year old photos.
Jack Jostes [00:12:04]:
Tell me more about that, Aaron. So we, we start one of the things like when I did your audit, so I remember looking at your photos and we do over 100 point audit for people where we. We analyze your branding, your visual identity, your photography, your website SEO, your reviews, all these different things. And you scored very high on the photos. Like, your photos are truly some of the best in the industry. And we're in a visual business. You know, people are hiring you to make their yard look beautiful. You're creating something beautiful for them, and you need to inspire them with that, and you get it.
Jack Jostes [00:12:44]:
So you tell us. Because I fight with people on this all the time. I had somebody who. The best photo they had, like, had a thumb. Like, literally someone's finger was over the corner of the camera, and there was, like, random leaves and trash on the patio. And I'm like, what am I looking at? The thumb or the trash or I guess there's landscaping happening here. So tell me about what. What do you do and why do you value photography so much?
Aaron Wolfe [00:13:14]:
So I guess it started in 2007. Vendor, one of the vice presidents of a major block company, and he came up to us and told us, hey, I think you guys do good enough work that you guys need to start applying for awards. And I'm like, now we just live in a small little town. I mean, we're 8,000 people at that time. We don't need to, you know, do awards or anything. We're not good as the other people around the country or stuff. So, no, he kept pointing out and he said, hey, enter that project right there. We're going to.
Aaron Wolfe [00:13:44]:
We're going to send a photographer up. And I was like, wow, that photography really looks good. And he told me, basically, without good photography, never going to win anything. You know, I was at National, I mean, for ICPI for six or seven years. I was one of the judges in three different categories. And I see stuff from all over. And you would look at a job and you would go, what am I looking at? Am I looking at the sunset? Am I looking at the block wall? Am I looking at. I don't know what I'm looking at.
Aaron Wolfe [00:14:18]:
You know, am I looking at the shadow that the guy is standing in? You talked about the thumb on the picture. I mean, is the camera lens clean? There's just, you know, you get certain pictures and you. You know, I remember seeing one time reviewing a award post, and there was this smudge in one of the pictures. And I said, I think I saw that smudge before. And I scroll back three pictures before, and it's the same smudge. And I'm like, dude, the guy doesn't even have a clean camera lens. And so if we can't put our best foot forward for our customers. They don't come to our job sites, They've never been to any of them.
Aaron Wolfe [00:14:59]:
They've never hired us before. They don't know what kind of work we do. And if we just put out the stuff that we don't care about. Leaves on the ground. If you can't pick the leaves up or blow leaves. I mean for us to do a photo shoot is probably about $1,000-$1,500 and that's everything in house. So we have our own photographer, but we end up sending a detailed crew out three days ahead to make sure everything's done. We send a detail crew out the day of the photo shoot.
Aaron Wolfe [00:15:27]:
When we go to a photo shoot, we're there an hour and a half to two hours early with three people. We're staging things, we're moving things around. You have to do all of that stuff with a blower, last minute leaves. There's just a lot of little things that you got to do well to get good photos. But in the end, that's what people look at and that's what you're selling.
15:50 - Inside Wickenburg’s Photography Process
Jack Jostes [00:15:50]:
I agree. And the staging of the photos and what, what am I actually taking, what am I looking at? Is a very fair question when you're evaluating landscape photography. And tell me more. You said a thousand to fifteen hundred dollars per photo shoot and you're doing this in house?
Aaron Wolfe [00:16:12]:
Correct. So my mother in law is our photographer. And so, you know, on a typical photo shoot, we'll have three of us out there for at least five hours for the evening because we'll shoot late afternoon and then we'll shoot into the evening. And then we'll also get night shots for our lighting. So we try to get as much as we can out of those. But when you send a three man detail crew over for a half a day, twice within the week prior, you got to make sure that everything is, is worth it. And then the homeowner, you got to communicate with the homeowner. We do not do photo shoots unless the homeowner is home.
Aaron Wolfe [00:16:53]:
We need the house open, we need the blinds lifted, we need the inside lights on. There's a lot of things that go into it. You take some of these pictures, they look like you just walked up in a backyard of somebody that's not even living there and took a picture and it doesn't look warm and inviting you to step inside the house and take pictures from inside. Outside. You need to take and say this is what your landscape is going to look like. When you're in the dining room, you know, what about when you're in that outdoor living space? We don't call them patios anymore. They're an outdoor living space. This is the way I want to feel.
Aaron Wolfe [00:17:29]:
We're going to eat outside. We're going to eat at the outside dining table. You know, these are just things that try to envision stuff and where it is. We also scope or plan out our photo shoots a month ahead of time. So usually six months ahead of time, we know where the photo shoots are going to be going a month ahead of time. We go out and scout to make sure we're going to get exactly the photos that we want. And then from there, it just, you know, the detail. The maintenance crews and the supervisors know it's coming up.
Aaron Wolfe [00:18:02]:
And it just. It just takes time. But if you get good photos, you'll probably get about 40-60 that you can use in lots of different stuff, whole landscapes. But you can get plant photos, you can get outdoor kitchen photos, fireplace photos, you know, all kinds of stuff.
18:21 - Best Times for Stunning Landscape Photos
Jack Jostes [00:18:21]:
I like it, and I like that you're planning it six months ahead of time, and you're also planning it. The time of day is important, and the time of day is going to change depending on the time of year. So can you talk to me a little bit about the sun and how the time of year impacts the time of day to take the best photographs?
Aaron Wolfe [00:18:42]:
Absolutely. And that's what we do with our scouting to find out. So right now, we're pretty much done with photography for the year in Wickenburg. The weather's changed now. The leaves are starting to drop, the plants don't look great. And so we're pretty much done with our. With our photography. We'll pick it up again middle of April, and we're only going to have about eight weeks to the middle of May, and then the plants start getting too stressed with the heat.
Aaron Wolfe [00:19:10]:
So we'll actually. In January, February, we'll sit down with the maintenance supervisors and say, hey, this is the shots that we want to get for this year. We've got eight weeks. That's eight photo shoots, one a week with some little mini ones in between. And then in the fall, we'll have about six weeks, depending on the fall. But that's really the only time we take photo shoots is in the spring and in the fall. And when you're doing your scouting, you need to find out where's the sun going to be? Is this a sunrise photo shoot or is this a sunset photo shoot? I Mean, if you've got a beautiful sunrise, you don't want to be doing those in the evening.
Aaron Wolfe [00:19:50]:
I mean, we need to be getting some nice drone photography with sunrises. You know, you can get some nice angle shots with the sun coming up. So there's some really great stuff. But you just got to kind of check those things out and make sure you, whatever you do, don't be doing them in the middle of the day when the UV is off the charts and it washes all the photos out.
Jack Jostes [00:20:09]:
Well, that's, that's something. You know, I've been doing video production and photography for about 15 years and it's a lesson learned the hard way whenever I've tried to shoot photo or video in the high sun. It's just, it's awful. It's. It's awful. One, it's awful when you're in the video because it's just, you're squinting and sweaty and it's hot. So picking, picking that right time of day is critical. And then the site preparation, all of those different things tie into it.
20:42 - Don’t Miss These Upcoming Events!
Jack Jostes [00:20:42]:
Are you ready to kick 2025 off with a bang? This is the year to close more sales, attract more Hell Yes Customers, and finally free up some time to enjoy life outside of work. If you're in Texas or North Carolina or you know someone in those states, on Monday, January 6th, I'll be presenting at the TNLA Lone Star Hort Forum in Dallas, Texas. I'm going to be delivering two back to back powerful presentations designed to help you grow your landscaping business without burning the midnight oil every week. First up is “How to Generate Hell Yes Customers.” This is a marketing workshop where I'm going to teach you how to attract qualified leads on autopilot with real case studies from Texas landscape companies implementing these strategies.
Jack Jostes [00:21:29]:
Then, in “Brand your Sales Process to get the Owner out of Sales,” I'll show you how to build a repeatable AI enhanced sales process that'll help you close deals faster, work fewer hours, and finally get out of the sales seat so you can focus on your business. Both sessions are included in your Hort forum registration. So don't miss out on this workshop and reach out to me because I'm going to be getting a handful of people together for dinner the night before.
Jack Jostes [00:21:57]:
The following week I'm heading to North Carolina for the Green & Growin’ Show where Ramblin Jackson is going to be raffling away a free Traeger grill and doing beef jerky tastings from Booth #1530. And on Tuesday, January 14th, I'll be on the Green & Growin’ stage presenting “The Landscapers Ultimate Guide to Recruiting A Players”. So if you want to learn a proven process to recruit both field and office staff, you've got to attend that presentation. So learn more about this and our other upcoming virtual and increasing list of live events landscapersguide.com/events so I hope to see you in Texas or North Carolina. And if you're listening and you're not in those states but you know a landscaper who is, please share this episode with them, send them a link to my events page, it's in the show notes and keep me in mind. If you are in a state association or your paver dealer is looking for a speaker for your webinars, keynotes or workshops Remind them that I can help you with that. See our show notes for a link to the events page. And let's get back to the episode.
23:11 - Cooking in Client’s Outdoor Living Spaces
Jack Jostes [00:23:11]:
So you, you mentioned cooking. That's something that I really enjoy. And one of the things that Chris, our project manager who, who managed your site, let me know is that sometimes you actually cook meals for people in their outdoor their new outdoor living space. So tell me about that. And what do you what are you cooking for people?
Aaron Wolfe [00:23:32]:
So what ended up happening is it actually started about 12 to 14 years ago in a separate side of the company where we used to, whenever someone did a project with us at the end of the year, we used to give them a Harry & David Gift Tower. You know those, those towers with the apples and chocolates and stuff in them. Then one year we missed a couple customers. And so my wife and I and my mom, we just made a bunch of extra homemade goodies, you know, just, and just put them together and sent them off. And it was such a great time. We were like, wow, this is really incredible. So we ditched Harry & David and then we started just doing everybody that does a project with us gets a gift box at the end of the year. And then anybody that does more than $2,500 a year in maintenance gets a gift box.
Aaron Wolfe [00:24:21]:
Well, last year it turned out that that was like 235 boxes. And so it's gotten to the point to where it's just untenable. So over the last couple years we've been looking at what can we do to kind of shift away from this? And a lot of people, my wife and I are both gourmet cooks. I'm a salt freak. I mean, I've got like probably 80 or 90 kinds of salt. And there's a salt for everything. And so I'm just really passionate about what I do.
Aaron Wolfe [00:24:49]:
I have a really nice outdoor kitchen. I use it a lot. And so we just thought a couple years ago, why don't I just start doing outdoor. Or a kind of a tutorial of how to use your outdoor kitchen once you get it installed. So I think probably two and a half years ago, everybody that gets an outdoor kitchen. So in the 1st of October, we release 30 dates on Instagram and Facebook. And then those all go from end of October through the end of April. And then the customers that did an outdoor kitchen the previous 12 months have the option to book a dinner.
Aaron Wolfe [00:25:30]:
And so what we do is then we prep the meal, we take it out there, we show them how to finish it on their grill or their griddle, little tips and tricks that we've learned over the years, and have a nice evening. We'll take one of our children with us. They're all adults. Either our daughter, 18, Catherine, or Ethan, our middle child, he's 20, or our oldest child, Nathaniel's 22. They'll come out with us. And a lot of times the customers invite a neighbor, you know, somebody else, and it's just a nice time. We get to spend a couple hours with them on a personal level and build a relationship.
Aaron Wolfe [00:26:08]:
It's a great way to get more reviews. We've been working on that.
Jack Jostes [00:26:11]:
Yeah.
Aaron Wolfe [00:26:12]:
So it's just. It's just one of those things that nobody does. And if you're doing a $15,000, $20,000, $25,000 outdoor kitchen, can't you show them how to use it? I mean, that's pretty cool.
26:26 - Get More Reviews with Personal Touches
Jack Jostes [00:26:26]:
I love it. Yeah. So you're cooking a meal for them. You're spending time and that story, they're either inviting neighbors or they're telling people about it. And absolutely, you can and should ask people for a review. It shouldn't be the point of the dinner, but at some point. Hey, by the way, Mrs. Smith, we really enjoyed working with you.
Jack Jostes [00:26:46]:
And, hey, I feel a little uncomfortable asking, but it would really help our family business if you wrote a review on Google. You know, would you do that? And usually when you ask people in that way and then follow up and send them something where they can write it, you'll do it. You'll get it. And I appreciate the reviews that you wrote for us, Aaron. You gave us a Facebook and Google review, so thank you.
Aaron Wolfe [00:27:11]:
No, you're welcome. Now you guys have. It's kind of funny because before you guys, I think we had nine reviews and just to tell you a little bit about our company, two of the reviews were reviewing us because number one, we didn't work. We didn't, we didn't work for them. They were just so happy that we helped them with enough information. Being, you know, an industry advocate, you know, we helped them get their job done even though they weren't even within 100 miles of us. We were never going to do the job, but we took some time and helped them out. So you can get stuff.
Aaron Wolfe [00:27:45]:
Sometimes you get reviews for work you didn't even do. It's a five star.
Jack Jostes [00:27:49]:
Well, on that point, you, you can, you can get reviews from anyone. You know, it could be, it could be vendors that you work with. It could be, where do you buy your outdoor kitchen equipment? Where do you buy your grills? They could certainly write a review for you and you could write a review for them and then you could even take that a step further and write a testimonial for their website. So let's pretend there was Bob's Grills of Wickenburg and you wrote a testimonial. Bob's the best, right under there. There could be a link to your website that helps you then show up on Google. And Aaron, we could build a page for testimonials on your website where Bob then writes a testimonial. So.
Jack Jostes [00:28:34]:
And absolutely ask all of your customers.
Aaron Wolfe [00:28:37]:
Yeah, no, it's just a lot of fun. I think it's just trying to build relationships and just trying to be real. And the funny thing is, is that since we started doing it, I would think at least half of the people that we talk to outdoor kitchens, we spend more time talking about the dinner than we do talking about what's going in the outdoor kitchen, how much does it cost or anything. So half of the sales time is spent discussing what we do for dinner. And, will I get the recipe? And all that kind of stuff.
29:08 - Final Marketing Tips & How to Connect
Jack Jostes [00:29:08]:
Well, Aaron, hey, thanks so much for coming on the show. You shared a wealth of information. I'm going to send this to, like, all of my clients and tell them to be like Aaron and plan your photo shoots six months in advance, pick the time of day, stage it, get your client involved. You shared so many valuable tips that really those photos will pull things together from a sales and marketing standpoint. So for folks listening, where can we connect with you and learn more?
Aaron Wolfe [00:29:37]:
The easiest way is just to reach out to us through our website, wickenburglandscape.com you can reach out to us there at Facebook, Wickenburg Landscape. But we're just getting into social media, so I really don't do much with that.
Jack Jostes [00:29:50]:
So Check out wickenburglandscape.com in the show notes. And Aaron, thanks again for coming on The Landscaper's Guide.
Jack Jostes [00:29:58]:
Well, Aaron was a wealth of information, super fun person to talk to. Aaron is absolutely onto things. You've got to check out his website, check out his photography and implement those ideas. Show up on time, be ruthlessly punctual. And hey, if your current marketing people are not ruthlessly punctual, if they don't get the green industry, if they're not giving you ideas to deliver a better customer experience, we should have a conversation. My name's Jack Jostes and I'm the CEO at Ramblin Jackson, the Snow and Landscape Marketing Agency and we'd love to have a 15 minute conversation with you.
Jack Jostes [00:30:34]:
If you would like to learn more about who your Hell Yes Customer is at this phase of your business evolution and what marketing you should focus on first to get more of them in your pipeline and paying you, then we should have a conversation. See our show notes for a link to landscapersguide.com/brainstorm. Let's have a 15 minute call and talk about you, your sales and your marketing and see what develops from there. All right everyone, thanks for listening to The Landscaper's Guide Podcast. I hope you enjoyed this and have an excellent week and I'll talk to you on the next episode of The Landscaper's Guide.
Show Notes:
Watch the full episode + see the transcript at: landscapersguide.com/podcast
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